Refund policy
At www.eplshirt.com, your satisfaction is our top priority. We want you to shop with confidence, knowing that we support our customers with a straightforward refund policy.
General Return Policy
You may return most unworn, unwashed items within 90 days of delivery for a full refund or exchange, provided they are in their original condition with all tags attached and in the original packaging. Items that do not meet these conditions may be subject to a restocking fee of up to 10% or may be refused.
To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number and instructions. Customers are responsible for return shipping costs unless the return is due to our error.
Exceptions: Custom & Printed Jerseys
Due to their personalized nature, all customized jerseys are final sale and cannot be returned, refunded, or exchanged. This includes jerseys printed with any player name, number, custom text, or patches. We strongly recommend double-checking your customization details before completing your order.
Refund Processing
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5-10 business days. Please note that original shipping fees are non-refundable.
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